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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Angie Ritter

August 27, 2026

5  out of  5
rating by Angie Ritter
"Andrew, Kathy and Rick are excellent to work with. They keep in regular contact and very easy to reach if I have questions."
We responded:
"Thank you so much for the kind words! We truly appreciate you taking the time to leave us a review. Kathy, Rick, and I are grateful for the opportunity to work with you. Staying in touch and being available when you need us is very important to our team. We appreciate your trust in our agency!"
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Daniel Anton

August 27, 2026

5  out of  5
rating by Daniel Anton
"We were Andrew's customers for many years and couldn't have been happier. He and his staff were always super-responsive, answered our questions, and helped us navigate a few claims. We're moving out of Missouri and need to switch agents, and we'll really miss this terrific relationship."
We responded:
"Thank you so much, Daniel! We are going to miss working with you! Good luck with your move!"
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Lynell Hall

August 26, 2026

5  out of  5
rating by Lynell Hall
"Mr A Broombaugh was very helpful in explaining my insurances (car/ house). Very professional."
We responded:
"Thank you very much, Ma'am! We really appreciate you choosing our State Farm team for your family's insurance needs!"
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Esther A.

August 21, 2026

5  out of  5
rating by Esther A.
"I found Andrew online through the reviews. He called almost immediately I submitted the application online and he help with my auto-insurance. The entire process was completed over the phone and it was seamless."
We responded:
"Thank you so much! Our goal is to keep insurance simple and easy!"
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Lewis Chueh

August 15, 2026

5  out of  5
rating by Lewis Chueh
"I’ve had a great experience with this State Farm office. Rick has been especially helpful, friendly, and responsive whenever I’ve had questions about my insurance. He makes everything easy to understand and is always quick to help. I really appreciate the excellent customer service and would definitely recommend Rick and the team!"
We responded:
"We really appreciate your kind review! Let us know if you need anything!"
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Nick Stingley

July 22, 2026

5  out of  5
rating by Nick Stingley
"Rick and Andrew were great and helped me get my car insurance in place."
We responded:
"Thank you for choosing our State Farm team for your insurance needs! "
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Chase Koeneke

July 15, 2026

5  out of  5
rating by Chase Koeneke
"My agent Rick is excellent. Very friendly, knowledgeable and helpful. He was my first call after my house was affected by a tornado, and I felt like I was in great hands immediately.

My dealings with Andrew Broombaugh have been great too. Supportive and down to earth. I'm a very happy customer."
We responded:
"Thank you for the review, Chase! We appreciate your business and enjoy working with you!"
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kiely woodfin

July 8, 2026

5  out of  5
rating by kiely woodfin
"We had a great experience working with Andrew! As first-time homeowner insurance buyers, my partner and I had a lot of questions, and he took the time to shop around, provide us with multiple quotes, and help us find the best coverage at the best rate. He made the whole process easy to understand and never made us feel rushed.

Kathy was also amazing to work with! She was so friendly, explained everything clearly, and made getting everything set up quick and seamless. We really appreciated how easy they made the entire experience and would definitely recommend them to anyone looking for insurance!"
We responded:
"Thank you so much, Kiely! We really appreciate the kind review! We look forward to working with you!"
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CarlBecca Armbruster

July 1, 2026

5  out of  5
rating by CarlBecca Armbruster
"I have been with State Farm and Andrew Broombaugh for several years now. I have always liked that they are easy to get a hold of an always return my calls. I never get the run around or the "hard sell". Adding new vehicles or comparing homeowner's options has always been an easy and painless process. I recommend State Farm but more so I recommend Andrew Broombaugh and his team."
We responded:
"Thank you so much for the kind words! I have told my team a million times that we will not be those pushy salespeople that I hate dealing with myself. I want to keep insurance simple and build a plan of protection that you want."
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Nicole Gatewood

June 23, 2026

5  out of  5
rating by Nicole Gatewood
"I've been a customer for about 15 /16 years and I'm glad to be their customer when I had a situation they was right there for me to help me out and I appreciate them some people say State Farm is to high I know from experience State Farm is where it's at."
We responded:
"We appreciate you sticking with us for so long! We are always here to help! Thank you , Nicole!"
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Mary Ruiz

June 17, 2026

5  out of  5
rating by Mary Ruiz
"Kathy is the best. I can talk to her like an old friend. She answers all of my questions. If I need proof of insurance or a copy of my declarations she sends them immediately. I can't say enough good things about her."
We responded:
"Thank you so much, Mary! Kathy is a huge asset to our team!"
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Steve Baer

June 4, 2026

5  out of  5
rating by Steve Baer
"Went through our options after rates went up and helped us get great coverage and save money."
We responded:
"I really appreciate the review, Steve! We enjoy working with you and your family!"
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Kourtney Grundy

May 30, 2026

5  out of  5
rating by Kourtney Grundy
"I've been with Andrew Broombaugh's office for over 12 years. They have always provided great rates, supportive advice and cheers along my life milestones. I personally love speaking with Kathy, she's very personable and genuine. I can give them a call and ask for advice on best path on home repairs and how that might impact my claim & rates.

I highly recommend this office! They've been great to me."
We responded:
"We really appreciate the kind review, Kourtney! We have truly enjoyed working with you for all these years!"
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Keith Williams

May 29, 2026

5  out of  5
rating by Keith Williams
"State Farm Agency has been very helpful to me."
We responded:
"Thanks for the review! We really enjoy working with you, Keith!"
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Isabella Corona

May 28, 2026

5  out of  5
rating by Isabella Corona
"I have had my car and renters insurance bundled with this office for several years and have always had a very positive experience. Rick especially is great to work with - always helpful, very friendly, great communicator when I need to know something, and has even found opportunities to help bring my insurance costs down over the years. Couldn’t recommend more and look forward to continuing to work together!"
We responded:
"We really appreciate your business! Thanks so much for the review!"
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Haley Atwell

May 20, 2026

5  out of  5
rating by Haley Atwell
"I added a policy when I first moved to town and everyone has been very helpful in streamlining a sometimes difficult process. They explained the terms well, made sure I understood all of the expectations before I signed my policy, and have been incredibly helpful to answer questions since I've become a policy holder. They are also great at ensuring I am aware of things going on in their office and Rick has been very helpful when dealing with issues that arise."
We responded:
"Thanks so much, Haley! We try to help people manage their insurance needs as simply as possible."
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Rebecca Chilcoat

May 14, 2026

5  out of  5
rating by Rebecca Chilcoat
"I’ve used State Farm for several years for car insurance, and have had a great experience! My rates never went up, and in fact kept decreasing over the years (I also have an older car). Rick has been very supportive, and has helped me each step of the way!"
We responded:
"Thank you so much for the review, Rebecca!"
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Sarah Beirith

March 9, 2026

5  out of  5
rating by Sarah Beirith
"Today I was greeted by Rick - a kind man who brought instant comfort; For he was relateable and felt like a friend with knowledge I was seeking."
We responded:
"Thank you so much, Sarah! Insurance can easily feel overwhelming and we strive to make it feel easy. Rick is a great asset on our team!"
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Zach Xanders

March 7, 2026

5  out of  5
rating by Zach Xanders
"I've been with Andrew and Richard for a couple years now- always super helpful, quick to respond, transparent and friendly! Would recommend!"
We responded:
"We really appreciate your business, Zach! Thanks for the review!"
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Jacqueline Sullivan

February 5, 2026

5  out of  5
rating by Jacqueline Sullivan
"Rick was super helpful and responsive with my needs, highly recommend!"
We responded:
"Thank you so much! Rick tries to treat everyone like he would his family and friends."
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Brenesha Heston

January 29, 2026

5  out of  5
rating by Brenesha Heston
"Kathy and Rick at State Farm were amazing to work with! They saved me over $1,000, and the entire process was completely seamless. Switching insurance isn’t easy—especially after being with Allstate for over 15 years—but they made everything simple, stress-free, and straightforward. They were knowledgeable, patient, and truly had my best interests in mind. I’m so glad I made the switch and highly recommend Kathy and Rick to anyone looking to save money and get great service."
We responded:
"We really appreciate the review! Our team tries really hard to make insurance easy for folks. We look forward to working with you for many years to come!"
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Cordero Arriola

January 8, 2026

5  out of  5
rating by Cordero Arriola
"Andrew, Kathy and Rick have been amazing through out my time with State Farm. Always ready with answers and have been very helpful with all of my account work. Great team in Dogtown! I recommend!"
We responded:
"We appreciate the kind words! We also appreciate your business!"
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Mitchell Handegan

December 19, 2025

5  out of  5
rating by Mitchell Handegan
"I’ve been living in Dogtown for almost 5 years now and these guys couldn’t be easier to work with and love that they are local and community tied. Rick especially has been a huge help the past few weeks with policy changes and updates!"
We responded:
"Thank you! We love helping our local community!"
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Tyler Blazey

December 12, 2025

5  out of  5
rating by Tyler Blazey
"I have had renters and car insurance with this office for several years. I’ve never had an issue and they have been helpful when I’ve had questions. Just bought my first home and my agent, Rick Milentz, was great in setting everything up."
We responded:
"Congrats on your first home! We really appreciate you choosing our team to protect it!"
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Michael Mills

December 12, 2025

5  out of  5
rating by Michael Mills
"Working with this State Farm agent has been great. I especially enjoy when Rick drops a line my way. His voice is like audible chocolate whispering rate drops in my ear."
We responded:
"Good to know Rick can rely on voiceovers or DJ work if insurance doesn't work out!"